Overview

Basic cleaning of print head, cutter, and platen roller will prolong the printer's life and help produce crisp, clear labels and signs.

IMPORTANT! Always turn the printer OFF before cleaning, performing maintenance or loading supplies. Always wait at least 5 seconds before turning the power back ON.

Like visuals? You can view the instructional tutorial here: DuraLabel 9000 User Guide

Prefer video instructions? You can watch the tutorial here: How to: Loading Supply in DuraLabel 9000

Print Head

1. Pop up the print head mechanism by pressing on the print head release lever, then remove any loaded supplies.
2. Use a pair of scissors or a blade to separate any ribbon from the ribbon spindles.
3. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
4. Run the swab back and forth across the print head several times to remove any built-up adhesive, ribbon residue or dust particles.
5. Clean the front and underside of the print head.

Cutter

1. Open the DuraLabel 9000 cover.
2. Rewind any loaded supply away from the cutting mechanism.
3. Using a magnetic screwdriver, remove the two recessed screws on the front of the cutting mechanism.
4. Lift the cutting mechanism up slightly and pull it away from the printer body.
5. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
6. Run the swab back and forth several times across all sides of the cutting mechanism's cutting blades to remove any buildup of labeling adhesive.
7. Attach the cutting mechanism to the front of the printer and tighten the screws.

Platen Roller

1. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
2. Run the swab back and forth across the platen roller several times to remove any buildup. Rotate the platen roller to clean all sides of the roller.
3. Give the platen roller a couple minutes to dry, then reload your ribbon and supply. Your DuraLabel 9000 is now cleaned and ready to use.

NOTE: To maintain optimal performance, the DuraLabel 9000 printer should be cleaned after every two rolls of supply. The print head, cutter mechanism and platen roller should be cleaned with alcohol swabs to remove buildup of adhesive, dust, and other substances. Always turn the printer OFF before cleaning, performing maintenance or loading supplies.

More Support Options

If you have any questions about using your DuraLabel 9000 printer, get help from DuraLabel' world-class support team by calling 800-788-5572 or visiting DuraLabel.com. We're here to help with all your labeling needs!