Cleaning DuraLabel PRO

Overview

Basic cleaning of print head, cutter, and platen roller will prolong the printer?s life and help produce crisp, clear labels and signs.

To maintain optimal performance, the DuraLabel PRO/PRO 300 printer should be cleaned after every two rolls of supply. The print head, cutter mechanism, and platen roller should be cleaned with alcohol swabs to remove buildup of adhesive, dust, and other substances.

IMPORTANT! Always turn the printer OFF before cleaning, performing maintenance, or loading supplies. Always wait at least 5 seconds before turning the power back ON.

Like visuals? You can view the instructional tutorial here: DuraLabel Lab Pro User Guide

Prefer video instructions? You can watch the tutorial here: How to Clean a DuraLabel Series PRO Printer

Print Head

1. Open printer cover and remove any supplies.
2. Remove the rewind spindle, placing it out of your way.
3. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
4. Run the swab back and forth across the print head several times to remove any built-up adhesive, ribbon residue or dust particles.
5. Clean the front and underside of the print head.

Cutter

1. Open the DuraLabel PRO/PRO 300 cover.
2. Rewind any loaded supply away from the cutting mechanism.
3. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
4. Run the swab back and forth across the cutting mechanism several times to remove any buildup of labeling adhesive.

CLEANING CUTTER FROM THE INSIDE

NOTE: To clean both sides of the cutting blades more efficiently, remove the cutter from the printer. An advanced cutter cleaning guide is available by contacting Technical Support.

1. Using both hands, gently lift the cutting mechanism from the printer. Wires will still be connected, so avoid pulling the cutting mechanism too hard or too far from the printer.
2. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
3. Run the swab back and forth across the cutter several times to remove any buildup of labeling adhesive. Wait a few seconds for the alcohol to dry.
4. Replace the cutting mechanism, inserting the tabs on the sides of the cutter, into the slots as shown below.

NOTE: Replace wires through the open slot from where they?re connected, being careful not to pinch them.

Platen Roller

1. Remove the platen roller by squeezing the black tabs on either side and lifting up.
2. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.
3. Run the swab back and forth across the platen roller several times to remove any build-up.
4. Replace platen roller.
5. Let the platen roller dry for a few minutes, then reload ribbon and supply.

Your DuraLabel PRO/PRO 300 is now ready to use.

More Support Options

If you have any questions about using your DuraLabel PRO Series printer, get help from DuraLabel? world-class support team by calling 800-788-5572 or visiting GraphicProducts.com. We?re here to help with all your labeling needs!